I had this same issue with mine. Everyone kept telling me to run virus scan and Spybot S&D. I also kept getting a message to run the malware remover located at: http://www.microsoft.com/security/malwareremove/default.mspx I did the above virus and S&D, both kept continualy finding the same exact viruses and saying they were removed, then I'd repeat the search and they'd find the same thing again. When I tried to d/l the malware remover, it would get to the d/l page and say the page was inaccessable, which I also get anytime I tried to manually d'l any updates from MS. I tryed everything to d/l this sw without success on this system. I finally came up with the bright idea of downloading the program from another computer, then putting it on a flash drive, and running it on here from the flash drive. This worked perfectly. My system now runs all the updates and is working good again.